Privacy Policy

1. Who we are

Sakhva Travel is a private tour operator in Tbilisi, Georgia. Website: sakhva-travel.com. Contact for data questions: help@sakhva-travel.com.

We do not sell or share your personal data with third parties for commercial purposes.

2. What data we collect

We collect only the data needed for the website to work and to improve our service:

• Analytics data — the pages you view, time on site, device and browser type, country of visit. Collected automatically via cookies.
• Interaction data — clicks on buttons, page scrolling, heatmaps (via Microsoft Clarity).
• Booking data — the name and contact details you give when you message us on WhatsApp or Telegram. This data is stored only in the messengers.

We do not collect payment details, card numbers or passwords. The site has no registration or user accounts.

3. Cookies

Cookies are small text files stored in your browser. We use the following types:

Service	Type	Purpose	Retention
Google Analytics 4	Analytics	Counting visits, traffic sources, behaviour on the site	Up to 2 years
Google Ads	Advertising	Tracking conversions from advertising campaigns	Up to 90 days
Yandex Metrica	Analytics	Web analytics, session replay, heatmaps	Up to 1 year
Microsoft Clarity	Analytics	Session recording, heatmaps, click maps	Up to 1 year
localStorage (cookies_v3)	Functional	Remembers your choice in the cookie banner	Indefinitely (until cleared)

Google Analytics and Google Ads operate in accordance with the Google Privacy Policy. Yandex Metrica — in accordance with the Yandex privacy policy. Microsoft Clarity — in accordance with the Microsoft privacy policy.

4. How to opt out of cookies

There are several ways to manage cookies:

5. Sharing data with third parties

Analytics data is processed by the following partner services:

• Google LLC (Analytics, Ads) — servers in the US and EU
• Yandex (Metrica) — servers in Russia
• Microsoft Corporation (Clarity) — servers in the US and EU

Messenger data (WhatsApp, Telegram) is processed under the policies of Meta and Telegram respectively.

We do not share your personal data with ad brokers, partners or any other third parties without your explicit consent.

Publishing to TikTok (sakhva-travel.com/tiktok/)

If you connect a TikTok account to our publishing tool, we receive from TikTok only your profile name, avatar and posting settings, and we upload to TikTok the video you choose with your caption and settings. The access token is stored only in a secure cookie in your browser (for no more than 24 hours); it is not stored on our servers and is not shared with third parties. You can revoke access with the "Disconnect account" button or in TikTok settings → "Security" → "Apps".

TikTok publishing (English). When you connect your TikTok account to our publishing tool, we receive from TikTok only your profile name, avatar and posting settings, and we upload to TikTok the video you choose with your caption and settings. The access token is kept only in a secure cookie in your browser (up to 24 hours); it is not stored on our servers and is never shared with third parties. You can revoke access at any time with “Disconnect account” or in TikTok → Settings → Security → Apps. Contact: help@sakhva-travel.com.

6. Security

The site runs over HTTPS only, with HSTS. We do not store payment data. Access to analytics data is limited to the Sakhva Travel team.

7. Your rights

Depending on your country of residence, you have the right to:

• Request information about what data has been collected about you
• Request deletion of your data
• Withdraw consent to data processing
• Lodge a complaint with a data protection authority

To exercise your rights, contact us by email.

8. Changes to this policy

We may update this policy. The current version is always available at sakhva-travel.com/privacy/. The date of the last update is shown at the top of the page.

9. Contact